Foundations

Privacy Policy

This privacy policy explains what personal data we process when you use this website, why we process it, and what rights you have under applicable data protection laws (including the GDPR).

We apply privacy-by-design principles and limit processing to what is required for security, communication, and essential website functionality.

Controller

Servola Systems GmbH
Adolf-Diesterweg-Straße 31, 67071
Ludwigshafen, Germany

Email: [email protected]
Phone: +49 176-56030114

Data We Process

Server logs (e.g., IP address, user agent, time, requested URL) to keep the service secure and reliable.
Contact requests (name, company, position, phone, message) when you use our contact form.
Preference data (language selection) stored locally in your browser to improve usability.

We do not sell personal data. We do not run third-party advertising profiles as a default on this site.

Purposes & Legal Bases

Website security and stability (Art. 6(1)(f) GDPR – legitimate interests).
Handling inquiries and business communication (Art. 6(1)(b) GDPR and/or Art. 6(1)(f) GDPR).
Compliance with legal obligations where required (Art. 6(1)(c) GDPR).

Retention

We keep personal data only as long as necessary for the stated purposes and legal requirements. Server logs are retained for a limited period for security and troubleshooting. Contact requests may be retained for business correspondence and compliance documentation.

Your Rights

Access, rectification, erasure, restriction, and objection (Art. 15–21 GDPR).
Data portability where applicable (Art. 20 GDPR).
Right to lodge a complaint with a supervisory authority.

Recipients & Processing

We may use service providers for hosting and technical operations. Providers are engaged under appropriate data processing agreements where required. We do not sell personal data.

If transfers outside the EU/EEA occur, we use appropriate safeguards (e.g., standard contractual clauses) where required.

Security

We use technical and organizational measures to protect data against unauthorized access, loss, and misuse. Measures are aligned to risk and may include access controls, logging, and secure hosting practices.

Contact Form

When you submit a message, we process your data to respond and to document operational communication. Submissions are logged for abuse prevention and reliability.